CRM Implementation
CRM (Customer Relationship Management) is the mainstay of the applications in all organizations needing to track the Leads and opportunities to closure in favor of them. Many of us would have at least an in-house built application to handle this requirement.
A CRM solution helps one to focus on the organization’s relationships with individual people — including customers, service users, colleagues, or suppliers — throughout their lifecycle, including finding new customers, winning their business, and providing support and additional services throughout the relationship.
Besides, CRM software consolidates customer information and documents into a single database so business users can more easily access and manage it.
“SkyTek provides a gamut of services around the Salesforce CRM”
Why Salesforce – a few reasons
Salesforce is the leading CRM tool on the cloud leaving aside the worries on managing the environment that houses the solution.
To a great extent, out of the box configuration tools within Salesforce is good enough to build a CRM application.
Since it has become a de-facto standard, it is very easy to find users with experience in using the application for business.
It is an easy means to collaborate around sales opportunities with reporting on pipe-line and forecasting.
What SkyTek does for Salesforce implementation?
- Build any Salesforce based application that involves complicated workflows and business processes.
- There are Salesforce applications which have been built initially with inefficient design thus losing track on customer interactions. We redesign these applications to bring forth a more efficient and, controllable environment resulting in predictability.
- Apart from the Sales and Service business processes, we can build any utility applications to support your business on processes like HRMS, Financial services, Materials planning, Inventory control, Retailing and so on.
- Salesforce has in-built capability to create a website with customized User Interface pages. Apart from building your website afresh, we can migrate or convert the native websites to Salesforce.