Our Telecom Clients

Atlantic Broadband (ABB)

SkyTek has the privilege of working with some of the well-known companies around the globe. We treat our clients as partners and closely work with them to achieve greater results.

Atlantic Broadband, a wholly-owned subsidiary of Cogeco Cable Inc. (CCA), is the 9th largest cable operator in the United States, based on number of Basic Cable customers served. The company provides TV, Internet and Phone services to more than 246,000 residential and business customers located in Western Pennsylvania, Miami Beach, Maryland/Delaware, Aiken, S.C and Connecticut regions: Atlantic Broadband is headquartered in Quincy, Boston Massachusetts. Additional information is available at www.atlanticbb.com.

We always look for long term value-seeking relationships. ABB and SkyTek are partnered for around 5 plus years. SkyTek has been the backbone for ABB website, Mobile App, Website Site Security, related development and maintenance. SkyTek develops and maintains number of applications for ABB which includes Self-service, Analytics and Geo-spatial services for their Business users.
Atlanticbb.com has an average of 172,074 + monthly customers/visitors who visit the site to pay their bills, to avail TV/ Phone/ Internet services, upgrade them and chat with ABB customer care support.

About 3000+ online payment transactions are happening via ABB daily. ABB has been integrated with “Salesforce cloud computing” CRM for higher Lead conversion rates and analytics. ABB has also been integrated with “CSG International” to provide end-to-end billing and customer care solutions.

Atlanticbb.com was constructed by SkyTek using Drupal CMS and is currently being maintained by SkyTek. SkyTek is solely responsible for developing and implementing rich UX responsive web designs for ABB that are accessible in any device including phones and tablets on both IOS and Android.
SkyTek runs and maintains upsell programs, SEO campaigns for ABB which has improved the website traffic resulting in higher sales and customer conversion rates.
SkyTek has proven records for SEO and website speed optimization in ABB and  brought down the average website loading time from 3.5s second to less than a second.

SkyTek has proven results for Search engine optimization

  • The site conversion rates for the year 2013-2014has gone up from 34% to 0.50%
  • Average monthly visits for the year 2013-2014 has gone up to 64%
  • Percentage of new visitors for the year 2013-2014 has gone up from 42% to 47%

SkyTek has successfully integrated Geo-targeting services, Contec API (an order tracking mechanism for ABB), HPCC Chat (for customers to connect with ABB customer care), Optimizely & Crazy Egg integration (Web Analytical service providers for better UX Designs to attract more visitors)

SkyTek provides analytical and reporting services for Atlantic broadband

  • Operational Reports
  • Financial Reports
  • WBB & Web sales reports
  • PPV & VOD Reports
  • Commercial Revenue Reports
  • Call center reports
  • Reports based on Adhoc Requests

Our other services for ABB website/Mobile incudes

  • Website security management and monitoring
  • Disaster Recovery (DR)
  • Server Maintenance
  • Reporting and Analytics
  • GA analytics and reports
  • SEO and Campaign management
  • Website optimization
  • Content publishing and management
  • Drupal version/module upgrade
  • Drupal Custom modules development
  • Banner/Logo Designs, Mail template designs
  • Quality Assurance and Testing

Grande Communications

Grande Communications is a United States telecommunications firm, based in San Marcos, Texas, that uses a fiber optic and cable network to offer broadband services. The company was established in 1999 when it was the recipient of the largest round of venture capital funding in Texas. Grande delivers internet access, local and long-distance telephone service and digital cable over its own network to nine different markets in Texas. Grande Communications serves as the primary provider of cable services for dormitories on the campuses of Texas State University-San Marcos, University of the Incarnate Word, Baylor University and the University of Texas at Austin. It is controlled by private equity firm ABRY Partners.

CS Frontier (CSF)

StableFax is a mobile apps developed in both Android and IOS by SkyTek for CSFrontier. Stablefax is an application allowing horse owners to move ‘feed and care’ instructions, important equine records and documents out of the barn or glove compartment and into the cloud. Stablefax is a virtual horse binder that owners can share with friends, barn managers, vets, judges, and farriers whenever and wherever they want.

Libertycom LLC

Libertycom LLC provides comprehensive solutions support, customized application development, business vertical-specific total technology services delivery, consulting, systems integration and outsourcing services for clients in various sectors and segments. Libertycom LLC is committed to working closely with our valued clients and business enterprises to provide a win-win situation for them. Libertycom, Over the years, had achieved a reputation as a professionally managed IT solutions and consulting service provider with a commitment to enhancing the clients business performance.  emphasize on enhancing the operational efficiencies of clients for better business sustenance

Services Offered by Libertycom

  • Business Consultancy
  • Implementation Services
  • SAP Support Services
  • SAP HANA Solutions

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