Customer Support
We care for your valued customers and endeavor to promptly address their concerns by resolving them on time.
24/7/365 CAPABILITIES
HELPDESK TICKETS
Believe it or not, email is still the most popular method of problem resolution. And we help you manage it all for you!!
CALL CENTER
A scalable call center puts your customers in touch with live people on demand. For good measure, we have got the best and full quality assurance team too.
N-APP CHAT
Integrate support chat into your app or website and provide an instantaneous on-boarding session for new users. Be prepared for a much higher adoption rate.
CUSTOM KPI DASHBOARDS
Our impact on your company will be huge, but we don’t just tell you that.
We’ll provide Key Performance Indicators or KPIs, that actually measure our success in getting your company to where you need it to be. That way, you’re making key data-driven decisions on all aspects of your company’s future. We’ll set precedents and then show you when we break records.
Give your virtual data room project the ultimate support it deserves.
Consider us an extra member of your team. Our experts will answer all your questions, no matter how big or small, any time you need help.
We treat each question as a unique scenario. We’re there for you, ready to address the unique requirements of your project.
We are available 24/7/365, including weekends and holidays.
15 minute response time guaranteed.
No call transfers, ever. No reading from scripts or transferring calls.
You will speak to just one person, always armed with knowledge and ready to help. You will never talk to someone who can’t answer your question.
No IT background is required. We support and train all users.
Our online help center provides full support documentation, FAQ and best practices.
